For agencies
Domain monitoring for agencies that run client domains.
Agencies use Aepto to keep every client’s domains in one place: a folder per client, uptime and broken-page alerts on client sites, renewal dates and costs by client, and a status page each client can check instead of emailing you.
What does an agency need from domain monitoring?
The jobs that land on an agency when client domains break, and where each one lives in Aepto.
| Agency need | How Aepto handles it | Plan |
|---|---|---|
| Keep clients separate | A folder per client, with its own budget | All plans |
| Know first when a client site breaks | Multi-region uptime, plus Content Monitoring for pages that return 200 but are broken | Content Monitoring on paid plans |
| Stop "is it down?" emails | Status pages with incidents and scheduled maintenance | White-label from Professional |
| Use the client's own brand | Custom status domains, such as status.client.com | 3 on Professional, 5 on Business, 10 on Agency |
| Alert the right person | Verified alert contacts per notification type, including clients | 15 / 50 / 100 contacts on Professional / Business / Agency |
| Alerts in your team chat | Webhooks to Slack, Teams, Discord or HTTP | Paid plans |
| Bill renewals correctly | Annual cost per domain, folder budgets, CSV or PDF export | All plans |
| Catch DNS mistakes and hijacks | DNS monitoring and Theft Guard | All plans |
How do you onboard a new client?
About fifteen minutes per client.
- 01
Create a folder
Name it after the client and set a budget if you pass renewal costs on.
- 02
Add their domains
Quick Add fills in registrar, hosting, SSL and DNS details. Domains stay in the client's registrar account.
- 03
Turn on checks
Uptime and SSL on every site, Theft Guard on the main domains, Content Monitoring on shop and lead pages.
- 04
Publish a status page
Pick the client's monitors, add their logo, and point status.client.com at it.
- 05
Route alerts
Your team via webhook, the client as a verified contact for the alert types they care about.
Which plan fits your agency?
Pick by the number of client domains you look after.
| Plan | Domains | White-label status pages | Custom status domains | Alert contacts |
|---|---|---|---|---|
| Professional ($29/mo) | 25 | 5 | 3 | 15 |
| Business ($59/mo) | 50 | Unlimited | 5 | 50 |
| Agency ($129/mo) | 150 | Unlimited | 10 | 100 |
Above 150 domains, Enterprise sets custom limits. Every limit is on Pricing.
What do clients see when something breaks?
Their own status page, on their own domain, showing which service is affected and when it started. You post updates there once, instead of answering the same email from five people.
Common questions
Short answers to what people ask before they start.
Can each client have their own status page?
Yes. Business and Agency include unlimited white-label status pages, and Professional includes 5. Custom status domains (status.clientname.com) are 3 on Professional, 5 on Business and 10 on Agency.
Can clients receive alerts directly?
Yes. Add a client as an alert contact, choose which notification types they get, and they receive email once they verify their address. Contacts are 15 on Professional, 50 on Business and 100 on Agency.
Do client domains have to move to our registrar account?
No. Aepto monitors domains wherever they are registered, including in the client's own registrar account.
Can we report domain costs per client?
Yes. Put each client in a folder, set folder budgets, and export expenses as CSV or PDF from Domain Expenses.
What happens after a plugin update breaks a client site?
If the page still returns HTTP 200, uptime checks stay green. Content Monitoring (paid plans) reads the page, opens a content incident and emails the contacts you chose.
Hear about client outages before your clients do.
Free for 3 domains. Agency covers 150.