Privacy Policy

Last Updated: 27 December 2025

Aepto is a software-as-a-service product operated by Limitless Hosting Ltd. We are committed to protecting your privacy and processing personal data lawfully, transparently, and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws. Limitless Hosting Ltd. is registered with the UK Information Commissioner’s Office (ICO).

1. Controller Information

Data Controller:
Limitless Hosting Ltd.
2 Frederick Street, Kings Cross
London, United Kingdom, WC1X 0ND
Email: sales@limitlesshost.net

Aepto is owned and operated by Limitless Hosting Ltd.

2. Scope of This Policy

This Privacy Policy applies to all visitors, users, and customers of Aepto, including interactions via our website, applications, APIs, and related services.

Aepto is not intended for use by individuals under the age of 16, and we do not knowingly collect personal data from children.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Contact information (such as name and email address)
• Account registration and authentication details
• Billing and payment-related information
• Technical data (including IP address, browser type, device information, and usage data)
• Communications sent to us (such as support requests)

We collect only the data necessary to provide, secure, and improve Aepto.

4. Purposes of Processing

Personal data is processed to:

• Provide, operate, and maintain Aepto
• Create and manage user accounts
• Process subscriptions and payments
• Communicate with users about the service
• Provide customer support
• Improve functionality, performance, and security
• Detect, prevent, and investigate fraud or misuse
• Comply with legal and regulatory obligations

5. Legal Basis for Processing

We process personal data based on one or more of the following lawful bases under UK GDPR:

• Your consent
• Performance of a contract
• Compliance with a legal obligation
• Legitimate interests, such as operating, securing, and improving Aepto

Where processing is based on consent, consent may be withdrawn at any time.

6. Cookies and Analytics

Aepto uses essential cookies required for core functionality and privacy-focused analytics to understand usage patterns and improve the service. Where possible, analytics data is processed in an aggregated and anonymized manner.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of Aepto.

7. Payments

Payments are processed securely by trusted third-party payment providers. Aepto does not store full payment card details on its own servers. Payment providers process personal data in accordance with their own privacy policies and applicable laws.

8. Use of Artificial Intelligence (AI) and Machine Learning Services

Aepto makes use of artificial intelligence and machine learning technologies to provide and enhance its services. This may include integrations with third-party AI service providers such as OpenAI, DeepSeek AI, and other similar providers.

How AI Is Used

AI services may be used to:

• Generate responses, insights, or automation features
• Analyze inputs to provide requested outputs
• Improve service efficiency and functionality

Data Handling and Training

• Personal data is not used to train AI models.
• Aepto does not permit third-party AI providers to use customer personal data for training their models.
• Any data processed by AI systems is used solely to provide the requested service.
• Where possible, only non-personal, anonymized, or aggregated data is processed.
• Publicly available data may be used where relevant and lawful.

Third-Party AI Providers

AI providers act as data processors and are subject to contractual obligations that restrict data usage, require confidentiality, and mandate compliance with applicable data protection laws.

9. Data Sharing and Processors

We do not sell personal data.

Personal data may be shared only with:

• Service providers and subprocessors necessary to operate Aepto (including hosting, infrastructure, AI, and analytics providers)
• Payment processors
• Professional advisers where necessary
• Public authorities or regulators where legally required

All processors operate under written data processing agreements and process data only on our documented instructions.

10. International Data Transfers

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, including standard contractual clauses or other lawful transfer mechanisms approved under UK GDPR.

11. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or regulatory requirements. Data is securely deleted, anonymized, or archived when no longer required.

12. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

However, no system or method of data transmission over the Internet can be guaranteed to be completely secure, and users acknowledge the inherent risks associated with online data transmission.

13. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Requests may be made by contacting us using the details provided above.

14. Automated Decision-Making

Aepto does not use automated decision-making or profiling that produces legal or similarly significant effects on users.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page, and material changes will be communicated where required by law.

16. Contact

For questions about this Privacy Policy or our data practices, please contact:

Email: sales@limitlesshost.net